Michael Murphy

MaxTech Canada

IT Support Specialist • October 2023 — Present

• Address customer issues including software (Windows), hardware, and networking.
• Maintain thorough customer records for billing, and documentation for diagnostics.
• Conduct organization-scale updates and other changes using RMM & shell scripting.
• Manage medium- and long-term projects including site upgrades and rollouts.
• Create and contribute to new IT processes as necessary, including migration of on-premises nodes to cloud-based virtual machines, and more efficient documentation methods.

George Brown College

Professor | School of Computer Technology • January 2023 — September 2023

• Taught multiple programming courses, both online and in-person, on topics like Python, and web development (PHP, JavaScript, MySQL, React), both online and in-person. Developed and graded student assessments.
• Consistently received positive feedback and engagement from students.

Trilogy

Lead Software Engineer • May 2022 — September 2022

• Maintained three enterprise-grade products, built on several technologies: PHP, C#, SharePoint, Android, EC2, S3, DynamoDB, RDS, Jenkins, GitHub, Jira.
• Addressed technical debt with user-friendly documentation.
• Guided and coached other team members.

Three Ireland

Full-Stack Developer • September 2019 — April 2022

• Maintained an internal PHP-based web application for network engineers, built on LAMP stack, hosted on AWS EC2 Linux, with storage in AWS S3.
• Collaborated daily with internal and external customers.
• Introduced code review process using GitHub, trained other developers in the process.
• Nominated for Grad of the Year (2020).

University of Galway

Bachelor of Science, Computer Science & Mathematics • 2015 — 2019

• Graduated with 4.0 GPA (1st Class Honours)
• Blayney Exhibition in Science (highest mark in my graduating year)

University of Galway

Diploma in Arts, French • 2015 — 2017

• Graduated with 4.0 GPA (1st Class Honours)

St. Joseph's Patrician College, Galway

Leaving Certificate • 2010 — 2015

• Achieved 615 points (out of a possible 625 points).

Programming languages and tools

Proficient with the following technologies:

• PHP
• Python
• HTML, CSS, JavaScript
• MySQL
• Git, GitHub, Jira
• RESTful APIs

Certifications

• AWS Certified Developer - Associate (AWS DVA-C01)
• Linux Foundation Certified System Administrator (LFCS)

Soft skills

• Web design
• Analysis and problem-solving
• Coaching and teaching
• Effective communication

Hero awards

Three Ireland • 2020, 2021

Received two Hero awards for exemplifying company values;
namely Taking Responsibility and Going Beyond the Expected.

Grad of the Year [nominated]

Three Ireland • 2020

Nominated for Grad of the Year by the Graduate Program Leader and two of my managers.

Blayney Exhibition in Science

University of Galway • 2019

Awarded for graduating with the highest mark in my degree program.

Special recognition award

National Student Challenge (Ireland) • 2019

Awarded in recognition of my leadership qualities and teamwork skills.